Purple Haze Virtual Resource Rates and Terms

Rates

Hourly Rate

Standard Hourly Rate: £20

Event and Meeting Management Hourly Rate: £25.00

Hourly rates relate to professional services and will be invoiced in 15 minute increments, time will be rounded up to the nearest quarter of an hour. Any additional specific costs incurred such as stationary, postage, packing, travel and other expenses will be added to the client’s invoice at cost.

Telephone Answering Service: £30 per month plus £0.80 per call answered.

Fixed Rate Quotation

If you request a project quotation, whether large or small, we will compose a detailed brief along with itemised costs outlined for your perusal. Upon your approval and at every step thereafter, we will follow our agreement ‘to the letter’.

Regular detailed timesheet reports are issued in order to keep clients aware of their on-going expenditure.

The quotation will take into account all time spent working on your project, including time spent making arrangements by telephone and/or email, and will be charged at the applicable hourly rate.

Retainer Packages

If you require support on a regular basis Purple Haze can offer you a retainer package enabling you to benefit from a discounted hourly rate for a fixed, regular number of hours per month.

Terms

Client Agreement

All clients will be asked to sign a client contract and confidentiality/non disclosure agreement before the commencement of work. A full detailed copy of of the Terms and Conditions will be sent out with your quotation

We reserve the right to reject work for any client which involves material we find to be illegal or offensive.

Payment of Invoices

Invoices are sent out at the end of each job/project with a detailed breakdown of expenditure and must be paid within 14 days of invoice.

Payment Methods

Full details will be stated on your invoice.

Confidentiality

Purple Haze complies with the Data Protection Act 1998 and is registered with the Information Commissioners Office, number Z1814218. All assignments and client contract details are treated in the strictest confidence and are only retained for as long as is deemed necessary.

Assignments

All completed work will be delivered via email, fax, CD or 1^st class post

Errors and Corrections

Purple Haze endeavours to ensure all work is completed accurately and professionally, however final responsibility for proof reading errors in completed work (including manuscripts, dissertations etc) rests with the client. For clients who require assistance with this, a proof reading service is available.